All Returns are processed within ten working days (excludes weekends and bank holidays). When your return has been completed you will a confirmation email from us which will detail your refund or exchange in full. All exchanges will then be subject to our current delivery timescales. You will also be given a new order reference number for this order in your email. If you’ve been issued a refund then this will appear back on the relevant payment method within three to five working days from the date the email is received. Please note if you paid via PayPal that refunds back to your account may need to be withdrawn from here to appear back in your bank account.