I NEED TO CHANGE MY DELIVERY ADDRESS

If you have provided an incorrect/ incomplete delivery address or you’re struggling to have the order delivered please contact our customer care team. 

Please provide us with your seven-digit order reference along with the new or correct full address and we will contact the couriers to request the change on your behalf. You may want to choose an alternative delivery address such as work, friends or relatives house as the parcel does require a signature. You will need to contact us directly to make these address changes as the couriers can only authorise a new label to be applied to the parcel if the request comes from us in writing.